SECS-P/13 - 9 CFU - 2° Semester

Teaching Staff


Learning Objectives

  1. the same area, aims to acquisition of theoretical principles concerning the management models of voluntary certification adoptable by local companies, regardless of size and production process. In particular, separately the voluntary certification of quality, safety, and environmental ethics Management Systems are firstly analyzed; then the variables are unified along a path that aims to an integrated voluntary Management System. Beside to the necessary theoretical knowledge, suitably formalized, teacher intends to transfer appropriate skills, both to deepen the themes treated by an operational point of view, and to complete the training course, in order to provide the necessary knowledge to apply appropriately in the real world all methods and techniques studied (knowing how to evaluate, compare, decide, act). To achieve these aims, during the lectures, that include direct, traditional classroom activities, are also used appropriate equipment, such as slides, and case studies in public and private companies are presented and discussed.

The whole teaching process is directed at combining teaching methods that aim at developing both the students’ inductive skills as well as the students’ logical-deductive process

The testing of this learning does not include only final exams organised with oral exams, but also a careful and continual assessment of understanding throughout the whole learning process, stimulating a fruitful and active participation of all the students.

  1. Applying knowledge and understanding: Particular attention is paid to operational activity of future graduates, who have been called to deal with the problems in the profession before mentioned, often in different contexts, including interdisciplinary job. To this end, professor uses a teaching method largely oriented to the acquisition of working skills ("know-how") of the analytical and conceptual instruments and concepts proposed during the learning process of the subject. The aim is the development of critical thinking skills of the student in a continuous process of interaction analysis - synthesis, also presenting in the classroom appropriate real case studies.
  2. Making Judgements: The autonomous critical development of thinking skills in the subject context is one of the main learning objectives of this course. A good acquisition of theoretical knowledge and operational capabilities in the program of education is not sufficient for a complete training of the student, if such preparation is not accompanied by the acquisition of a thorough, independent, socially and morally responsible judgment;. During the course, therefore, students are also trained and encouraged in search of the most suitable information sources in order to develop critical analysis of their reliability and significance.
  3. Communication skills: The student is given an opportunity to relate and to transfer to third parties, including non- specialists, with clarity and precision of expression and appropriate technical language, information, analysis, value judgments, plans and proposals for action on environmental issues, corporate and ethics. Subsequently to an appropriate theoretical knowledge of voluntary regulations of reference, it is essential to acquire a capacity of operational application of the legislative instruments available. The teacher also cultivated throughout the curriculum the development of such skills, taking care that it motivates and ensures an active participation of every student, by means of the organization of appropriate educational activities mentioned above. The student is urged to continually expose their thoughts verbally and formally with the appropriate arguments and techniques, to prepare documents in written form, to organize presentations, individually and in group, discussing the documents presented in classroom to stimulate an interaction on the level of communication. The final test is a further in-depth study and verification of the various communication skills effectively achieved by the students.
  4. Learning skills: We provide students from the beginning of the lecturers appropriate advice and encouragement for a more active participation as possible to the entire educational process, and for an improvement in the method of study, for a more effective learning of the subject. The teacher constantly checks, topic by topic, whether the acquisition of knowledge takes place effectively, reviewing possibly also in progress the method of teaching, in order to better adapt it to the practical achievement of this important objective, taking into account the actual composition of the classroom . In

this context, testing of profit by an exam is a natural, logical corollary of the learning process, which is constantly monitored and improved, partly to prevent a traumatic approach to the examination test.

Detailed Course Content

  1. MODULE (3CFU)

Quality and environmental management systems

Description of syllabus: The evolution of the quality concept: the quality of the products, From CWQC to TQM; the total quality management, the quality according to the ISO 9000/94, ISO 9000/2000, ISO 9000/2008 rules. The players of the certification. The certification of the products and of the company system; steps and documents for certification. The evolution of the environmental quality concept: the voluntary certification according to the ISO 14001/2004; steps and documents for environmental certification, Case study about LCA in agri-food enterprises and environmental balance in local Towns.

  1. MODULE (3CFU)

Safety and ethic management systems

Description of syllabus: Laws about safety in Italian enterprises; The voluntary certification according the safety in enterprises, the voluntary certification according to the OHSAS 18001/2008; ethic rules in enterprises. The voluntary certification according to the Social Accountability 8000, advantages and costs for voluntary certification, case study about certification in local high tech enterprises.

  1. MODULE (3CFU)

Quality, environmental, safety and ethic integrated management systems

Description of syllabus: The integration of Quality Management and Environmental Management Systems. A model of Integrated Management System. Responsibility of Management; Environmental and Quality Policy, the Customer Focus. Documentation and its control, the Review by the Management. Resource Management System, management of information and communications; production processes and services; measurement, analysis and improvement; carry out of audit; Stakeholders: foundation of the integration of different management systems, case study about QES Systems in local enterprises.

Textbook Information

1. Del Signore Antonella, canfora maurizio, la gestione della qualità, Franco angeli editore, 2010;

2. Faragia domenico,QUALITA' PER COMPETERE,Approcci, modelòli e misure per il successo durevole delle organizzazioni e per facilitare la transizione alla ISO 9001:2015, franco Angeli editore, 2016;

3. Roberta Salomone - Maria Teresa Clasadonte - Maria Proto - Andrea Raggi (A cura di ), Product-Oriented Environmental Management Systems (POEMS),, Springer, 2013;


5. Dario Grisot, La gestione della qualità. Capire e applicare la norma ISO 9001, LA FELTRINELLI,2011

6. Clasadonte M T, Giacchi L, Matarazzo A (2012). Indicatori di sostenibilità ambientale per il miglioramento dei servizi turisticio Indagine sulla città di Siracusa, Roma:ARACNE editrice S.r.l.;

7. CLASADONTE M, MATARAZZO A, SABBIA A, BRUNO B.V (2005). Linee guida di contabilità ambientale degli enti territoriali. Il Comune di Catania, CATANIA:Tipolito Gullotta;

8. AREZZO C.- DAMICO R.- RANDONE S. (2008) A CURA DI. La Responsabilità Sociale oltre l’impresa, MILANO:FrancoAngeli;

9 . Giuliano Dall'O', Green energy audit. Manuale operativo per la diagnosi energetica e ambientale degli edifici, Edizioni Ambiente, 2011:

10. Croce Beppe, Ciafani Stefano, Lazzeri Luca, BIOECONOMIA, LA CHIMICA VERDE E LA RINASCITA DI UN'ECCELLENZA ITALIANA, Hoepli, 2015

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