The course’s contents are articulated as follow: The managerial control system, control forms (action, result, human resources and culture control) and dimensions (tangible and intangible). The tangible dimension of control: the design of organizational and accounting structure of the control system. The intangible dimension of control: control systems and organizational behaviours. Control in the organizational and interorganizational contexts of different sectors.
1. MERCHANT K.; RICCABONI A., Controllo di gestione, McGraw-Hill, 2001, esclusa Parte V
2. Lecture notes